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Srikanth Madabhushi — ServiceNow + AI Engineer | Enterprise Workflow Architect

Building Intelligent Enterprise Systems with ServiceNow & AI

Designing scalable workflows powered by automation, AI, and enterprise data.

I specialize in building intelligent enterprise systems across ITSM, ITOM, HRSD, CSM, and GRC. My approach focuses on combining ServiceNow workflows with AI-driven automation, predictive insights, and data-driven decision making to create autonomous, scalable enterprise platforms.

AI Automation AIOps

Enterprise AI Architecture

A unified architecture integrating ServiceNow workflows, AI intelligence, and enterprise data systems to enable autonomous operations.

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What I Bring

✔ ServiceNow + AI Architecture (ITSM, HRSD, ITOM, GRC)

✔ Generative AI & Agentic AI Integration

✔ Autonomous Workflow Design (AEB, EX360)

✔ Real Enterprise Use Cases (Churn, Incident, CMDB, HR)

Portfolio Highlights

✔ 20+ AI Articles Published

✔ 20+ ServiceNow + AI Projects

✔ 5+ Enterprise AI Architectures

Published In

Silicon Valley Journal

AI Journal

ENTECH Magazine

About Me

ServiceNow + AI Engineer | Enterprise Workflow Architect | Autonomous Systems Innovator

I design and build intelligent enterprise workflows that combine ServiceNow with AI-driven automation, predictive intelligence, and multi-domain orchestration.

My work focuses on transforming traditional operations into autonomous, scalable, and data-driven enterprise systems.

Professional Certifications

Certified Scrum Master (CSM)
PRINCE2 Foundation & Practitioner
ISTQB Foundation
Azure Fundamentals & Administrator
Google Cloud Digital Leader

What I Do

ITSM, ITOM, HRSD, CSM, GRC
GenAI & Agentic AI
Autonomous Workflow Systems
Enterprise AI Architecture

Featured Enterprise AI Projects

Autonomous Enterprise Brain (AEB)

AI decision engine enabling self-healing enterprise workflows.

EX360 – AI-Orchestrated Enterprise Suite

Unified orchestration platform across enterprise workflows and AI agents.

Digital Twin Intelligence

Predictive simulation engine for proactive enterprise operations.

Current Focus

Specializing in Generative AI, Agentic AI systems, and enterprise automation to build the next generation of autonomous enterprise platforms.